Reference

Terms and Conditions That Govern Your bingomax Account

These Terms and Conditions set out what you agree to when you open and use your bingomax account — covering everything from how deposits via GCash, Maya and InstaPay are handled to how we manage your account data.

GCash, Maya, InstaPay coveredAccount rules clearly statedPhilippines-eligible playersMobile and browser accessUpdated when rules change
bingomax Terms and Conditions That Govern Your bingomax Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

Data We Hold

We store the personal details you provide at registration — name, contact number, and e-wallet identifiers for GCash or Maya — only for as long as your account is active or as required by applicable rules.

Cookies and Session Data

We use session cookies to keep you logged in across your mobile browser and to remember your last lobby position. You can manage cookie preferences in your device browser settings at any time.

Account Security Steps

Your account is protected by password authentication and an OTP sent to your registered mobile number at login. If you notice any unfamiliar access, contact live chat immediately so we can lock the account.

Requesting Changes

To update your registered details — including the GCash or Maya number linked to your wallet — submit a request through live chat or email with a valid ID. Changes take effect after our verification team confirms them.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Team online

Live Chat

Open the chat icon inside your account for the fastest response on any Terms question — our team can clarify rules around payments, account status or feature access in plain language.

Email Support

Send a written query to our support address if you need a record of our response. Include your registered account name and the specific clause or rule you are asking about.

Account Help Centre

The Help section inside your account holds quick answers on payment verification steps, account suspension reasons, and how to formally request a review of any Terms decision.

Common Questions About Our Terms and Conditions

Yes. Any payment you make through GCash, Maya or InstaPay is subject to these Terms. Each provider also has its own policies, and both sets apply at the same time.

Your account works across devices — mobile browser or desktop — under the same Terms. Session continuity means you can switch without losing your wallet balance or game history.

We publish the updated Terms on this page and may notify you by email. Continuing to use your account after the update is live means you accept the revised version.

Contact us via live chat or email before the updated Terms take effect. We will process your account closure and confirm the status of any remaining wallet balance.

Account access is available where local law permits and for eligible players only. You must meet the eligibility criteria stated at registration to use any part of the platform.

Send a written dispute to our email support address. Include your account details and the specific rule you are questioning — our team will respond with a documented explanation within a reasonable period.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.